Recall To All Samsung Galaxy Note 7

              Lot of threats, lot of plead, lot of efforts, lot of offers. But still we people haven’t turned in their ticking time bomb of a Samsung Galaxy note 7. All because we like being told you can’t fly on a commercial airline with it? Or is it because we are hoping that it will blow inside our parked car and our insurance company will foot the bill for a new vehicle. 

But ......

             Samsung has announced an expanded voluntary recall on all original replacement Galaxy Note 7 devices sold or exchanged in th e United States in cooperation with the U.S. Consumer Product Safety Commission and in partnership with carriers and retailers. They are constantly asking people to power it down, thereby lessening the chances that it would overheat and hurt or contact the carrier or retail outlet where they purchased their device. Samsung also released Note7 charging Restrictions. Consumer safety remains at the highest priority as per Samsung and also they have overwhelming participation in the U.S. Note7 Refund and Exchange Program so far, with more than 93 percent of all recalled Galaxy Note7 devices returned.

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To further increase participation, a software update will be released starting on December 19th that will prevent U.S. Galaxy Note7 devices from charging and will eliminate their ability to work as mobile device. 

Under this program the consumers owning Galaxy Note7 device can now exchange their phone for another Samsung Smartphone, or receive a refund, under the terms of the expanded U.S. Note7 Refund and Exchange Program. Now the question arise what is this program

U.S. Note7 Refund and Exchange Program: Under the terms of the U.S. Note7 Refund and Exchange Program, you have the following choices

• Exchange your current Galaxy Note7 for another Samsung Smartphone and replacement of any Galaxy Note7 specific accessories with a refund of the price difference between devices

• Obtain a refund at your point of purchase 

Samsung also issued a software update in several international markets that would cause battery to no longer fully charge, thereby lessening the chances that it would overheat and hurt you. When Samsung announced it would launch the same update stateside, cellular service provider Verizon was the only carrier to initially resist. Now Verizon is reversing that decision. Verizon will begin rolling out its update, one that will stop the battery from charging at all. Both the carrier and the manufacturer find this necessary to reach few remaining holdouts that are yet to swap.  Yet, an estimated 93% of Note7 users have come in to their carriers or Samsung dealer and made the switch to the new non exploding model.
 

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Also Samsung gave answers to the questions that would be for sure arising among the consumers :

What if I want to exchange my Galaxy Note7 for another Samsung Smartphone? 

As a sign of our appreciation, for your patience a nd loyalty, we are offering up to a $100 bill credit from select carrier or retail outlets if you exchange   your Galaxy Note7 for another Samsung Smartphone, less any incentive credits already received.

What if I already exchanged my Galaxy Note7 for another Samsung Smartphone?

If you already exchanged your Galaxy Note7 device for another Samsung Smartphone then you will receive up to $75 bill credit for select carrier or retail outlets in addition to $25 you previously received.

What if I want a refund for my Galaxy Note7?

In this situation, you will receive $25 bill credit from select carrier or retail outlets as a token of appreciation and acknowledgement of your inconvenience, less any incentive credit already received.

What if I want to exchange my Galaxy Note7 for another brand of Smartphone?

If you choose to exchange your Galaxy Note7 for another brand Smartphone, you will receive up to a $25 bill credit from select carrier or retail outlets as a token of our appreciation and acknowledgement of your inconvenience, less any incentive credit already received.


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Article By : Priyanka Mall @ Geek Winky