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What you need to do to prevent your Samsung Galaxy
Note 7 from expl oding or catching fire [Safety Tip]
The new #Samsung Galaxy Note 7 (#Note7) has an enormous battery but thereâs a chance it will explode or set your phone ablaze. The fact is Samsung already issued an official statement confirming there were already 35 reported cases wherein the the units either exploded or caught fire during or after charging
The company has yet to identify which batch is faulty but until then, owners can never be sure the safety of their units. While 35 is quite a small number out of 2.5 million units shipped worldwide, you can never really rule out the possibility that you may wake up one day with your unit smoking hot.
Then, thereâs the possibility that the unit may explode or catch fire while youâre sleeping or while youâre holding it and may cause more serious safety hazards. There is something you can do to prevent it from happeningâ¦
TIP #1: CLOSELY OBSERVE YOUR PHONE WHILE CHARGING
Reports suggest that Note7 may explode or catch fire during or after charging. Samsung said to investigate on the problem to know the reason why it happens but we canât wait for the results of the investigation considering the fact that itâs your own safety thatâs at stake here.
Hereâs a simple logic; phones develop heat while charging, too much heat may cause explosion or fire. If you can just prevent the phone from developing too much heat while charging, then you can prevent those situations. That being said, there are things you can do to keep heat in check during charge:
- Turn off your phone if you want to fast charge or planning to leave it plugged in while you run your errands.
- Donât use the phone or play games while itâs plugged in.
- Place it in a cool (not hot) place during charge.
- Take off those third-party cases.
- Use the original charger and cable.
I understand that doing these things mean youâre walking an extra mile when you shouldnât be considering you paid several hundred dollars for a premium phone. It should work without a hitch but there are things that even manufacturers canât control and this is one of them.
So, while charging, try to feel the phone with your fingers to know if itâs heating up too much. Normally, the phone will heat up while plugged in but not to the point where you feel uncomfortable touching it. So, if this is case, unplug the charger immediately and if your phone is powered on, turn it off. Donât attempt to charge your phone again.
TIP #2: HAVE THE PHONE REPLACED
When it comes to safety, there should never be any compromise. If the phone is heating up while charging, bring the phone back to the store and have it replaced. Here in the U.S., the Big Four already advised their subscribers who own the new Note 7, or at least, you rest assured your phone will be replaced no questions asked.
AT&T: Samsung has notified us that they have identified a battery cell issue in certain Galaxy Note7s. They have asked all retailers, including AT&T, to stop selling the device. We are in the process of determining the exchange process for our customers and how they can replace their current Note7 as quickly as possible. We will have more information later today.
Verizon Wirel ess: Samsung has notified us that they have identified a battery cell issue in certain Galaxy Note7s. They have asked all retailers, including AT&T, to stop selling the device. We are in the process of determining the exchange process for our customers and how they can replace their current Note7 as quickly as possible. We will have more information later today.
T-Mobile: Starting immediately, customers who are concerned about using the Note 7 can return the device to T-Mobile for a full, complete refund. Theyâll get a full refund of anything paid for the device and any Note7 accessories. Weâll waive any restocking charges and shipping fees, and customers can keep the free Netflix subscription they received with purchase during pre-order.
Customers can visit their local T-Mobile store where they bought the device or call 611 or 1-800-937-8997 to do this, and they can then use their refund to choose a similar devi ce or any device in T-Mobleâs stores, including a new Note7 replacement which we expect to be available in the next two weeks.
Customers can visit their local T-Mobile store where they bought the device or call 611 or 1-800-937-8997 to do this, and they can then use their refund to choose a similar devi ce or any device in T-Mobleâs stores, including a new Note7 replacement which we expect to be available in the next two weeks.
Sprint: Sprint has suspended sales of Samsung Galaxy Note7 immediately following Samsungâs announcement to discontinue sales of the device globally.
We are working closely with Samsung to ensure those customers who already have purchased the device are taken care of. For those customers that previously purchased the Note 7 we will offer them a similar device until the issue is resolved. Customers should go to a nearby Sprint store to exchange their Note 7 device.
We are working closely with Samsung to ensure those customers who already have purchased the device are taken care of. For those customers that previously purchased the Note 7 we will offer them a similar device until the issue is resolved. Customers should go to a nearby Sprint store to exchange their Note 7 device.
The bottom line is that you donât need to take any chances when it comes to this matter especially that your safety is at stake here. Donât wait for your device to actually catch fire before you something about it. Wh ile we understand itâs a hassle and we donât know yet if you will be provided with a new device immediately considering Samsung is still investigating whether itâs just an issue with some devices that belong to the same batch or not.